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Tumblr Thread: Using "Customer Voice" In Retail
If you've ever worked in retail or the service industry, you may notice yourself slipping in and out of the sing-songy "customer voice" that, on one hand makes you seem approachable and less miserable, but on the other hand, makes you seem less like a person with thoughts and feelings. Here's some more of Tumblr on infuriating, entitled customers.
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